Booking Information and Conditions
Bookings and Final Payments
Effective 1 April 2011 - 31 March 2012
Bookings with a total value up to $150.00 require payment in full at time of booking.
Bookings with a total value over $150 require a deposit of 25% with balance due 1 month before commencement.
All packages, specials and travel bookings require payment in full at the time of booking.
Deposits can be made by phone with Visa or MasterCard, by mailed cheque or by direct deposit. Bookings are not confirmed until funds are cleared.
Cancellations more than 30 days prior to day of commencement - $50.00 administration charge.
Cancellations between 30 days and 15 days prior to day of commencement - Full deposit.
Cancellations between 14 days and 48 hours prior to day of commencement - 50% of total cost.
Cancellation within 48 hours prior to day of commencement - 100% of total cost.
Early returns on hired items will not attract a refund.
Credit/debit card details are required as security for all hired items and accommodation. A cash bond may be prearranged for bikes, canoes or camping equipment. Cash security is not accepted on 4WD's or Trailers.
Security monies may be held for a period of one week after return of the hired item. Personal information is held and managed in accordance with privacy legislation and security requirements of the banking industry.
Excess for vehicle/trailer hire
Excess applies to each hired vehicle
Drivers over 21 years - $2500.00
Drivers over 25 years - $2000.00
Box trailer - Excess $250.00
Optional excess reductions or removal
Level 1 - Excess of $1000 - additional $25.00 per day per vehicle
Level 2- Nil excess - additional $35.00 per day per vehicle
Vehicle & Trailer Hire Restrictions
Vehicles may be driven on all areas of the island with the exception of any beaches.
No restrictions on night time driving.
Tyre and Windscreen damage is the hirer's responsibility.
Photo identification is required for hire of all Items.
Car and Trailer hire is restricted to drivers over 21 years of age.
Vehicles must only be operated by the hirer or authorised drivers.
Emergency Roadside assist is included for breakdown.